Frequently Asked Questions

Everything you need to know about your LIMÉ shopping experience.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Returns can be initiated through our online portal or at any LIMÉ physical store.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local buy-now-pay-later options depending on your region.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We also provide 'Model Stats' to help you visualize the fit and drape of our garments.

Do you offer international shipping?

Yes, LIMÉ ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my LIMÉ garments?

To ensure longevity, please follow the specific care instructions located on the inner label of each garment. Most of our delicate pieces recommend cold washing or professional dry cleaning.